Claro Puerto Rico modernizes its security infrastructure with Genetec Security Center

Claro Puerto Rico, recognized for its wide range of services including wireline, fiber optic and cellular coverage, and its broad commitment to technological development and expansion of connectivity, has nearly 2,700 regular employees and approximately 1,300 temporary employees. Currently, the company operates with a vast network of more than 1,200 cameras and 1,400 doors in 250 locations throughout the island.

“We were looking for a flexible, cyber-secure and scalable security platform that could comply with the strict controls required by the federal government. We are very pleased to have found Genetec Security Center for its open architecture, which has allowed us to meet current needs and, at the same time, adapt to a landscape with growing demands ,” said Arodis Suazo, Security Manager at Claro Puerto Rico.

After evaluating several options, Claro Puerto Rico chose Security Center for its unification capabilities and robust approach to cybersecurity. Today, the solution includes a unified and intuitive security platform with video surveillance, access control, simplified visitor management, and improved cybersecurity and redundancy. Additionally, the migration process from the old platform to Security Center was seamless with ongoing support from Genetec experts and the accompaniment of ISEC, a leading company in the supply of equipment and communication systems for different industrial markets.

“At Genetec we are very pleased to have been chosen by Claro Puerto Rico to modernize its security system. This is a success story that demonstrates our ability to provide solutions tailored to each industry and each client. We will continue working to ensure that Claro Puerto Rico gets the most out of its new platform,” said Camilo Sánchez, Senior Regional Sales Manager for the Caribbean at Genetec Inc.

This success story underscores Genetec’s commitment to delivering innovative and adaptable solutions that not only strengthen security but also optimize operations at critical infrastructure companies like Claro Puerto Rico. The integration of Security Center enables Claro to address current and future challenges in the security and cybersecurity environment, thus demonstrating Genetec’s potential to drive digital and operational transformation in Latin America and the Caribbean.